COD verification
A WhatsApp confirmation before the order ships. Customers reply to confirm or cancel, cutting fake and unconfirmed COD orders.
Shopify · Official WhatsApp Business API
Every Shopify order,
Every Shopify order,
delivered on WhatsApp
Wapshark connects your store to the official WhatsApp Business API, every order placed, fulfilled, or cancelled reaches the customer on WhatsApp automatically. Plus abandoned cart recovery, COD verification, and WhatsApp marketing.
Built by Qressy
Wapsharkbusiness account
order_confirmedHi Aarav 👋 Order #1847 confirmed, ₹2,480, cash on delivery.11:02
Reply 1 to confirm, or 2 to cancel.
1 · Confirm2 · Cancel
11:02 111:04
order_fulfilled📦 Shipped with Delhivery, track DL-55921414:20
Our clients
What is Wapshark
Wapshark is a Shopify app that sends automated WhatsApp notifications to customers using the official WhatsApp Business API. It connects directly to Shopify's order events (placed, fulfilled, cancelled) and messages customers on WhatsApp without manual setup. Store owners also use it to sync customer data for marketing campaigns, recover abandoned carts, and verify cash-on-delivery (COD) orders.
What Wapshark does
One app for every WhatsApp touchpoint an order has
From the confirmation message to the delivery update, all on Shopify's native order events, nothing triggered by hand and nothing through an unofficial gateway.
Order notifications
Placed, fulfilled or cancelled, sent the moment the event fires
No manual sending, no queue to babysit. Templates are pre-approved for WhatsApp Business API compliance.
Official API, not an SMS gateway or unofficial automation, so fewer delivery failures and lower risk of number bans.
Abandoned cart recovery
WhatsApp reminders to customers who leave items in their cart, recovering sales that email-only follow-up would lose.
Shared team inbox
A multi-user inbox so your team replies to customer WhatsApp messages together, with order context attached to every conversation.
Storefront widget
A WhatsApp chat button on your storefront, so customers can message the store in one click from any page.
Works with Shopify Flow
Trigger WhatsApp messages from tags, discount events, and custom workflows beyond the default order events.
Customer data sync
Your Shopify customer list syncs to the Wapshark platform for marketing campaigns, no CSV export and re-import.
3 eventsPlaced, fulfilled & cancelled, covered out of the box
Official APIWhatsApp Business API, not gray-market automation
~10 minFrom install to your first live notification
5.0 ★Rating on the Shopify App Store
Setup in about ten minutes
How to set up WhatsApp order notifications
1
Install Wapshark from the Shopify App Store
Add the app to your store. It includes a shared WhatsApp number so you can start immediately.
2
Connect your WhatsApp Business API
Wapshark links your store to the official WhatsApp Business API, the shared number, or your own verified business number.
3
Choose your notification templates
Select or customise pre-built templates for order placed, fulfilled, and cancelled. All pre-approved for Business API compliance.
4
Sync customer data
Turn on customer data sync to unlock WhatsApp marketing campaigns and broadcasts on the Wapshark platform.
5
Enable the storefront widget (optional)
Add the WhatsApp widget to your storefront so customers can message you directly from any page.
What to expect: order notifications then send automatically in real time, no manual sending. Marketing campaigns live in the Wapshark platform dashboard, separate from your Shopify admin.
Reviews
What store owners say
Order updates used to be a support ticket. Now customers get the WhatsApp the second the order moves, and "where is my order" messages have basically stopped.
AAgromech
COD verification on WhatsApp cut our undelivered orders noticeably in the first month. Setup was quick and it just runs off our Shopify events.
EEleve Diamonds
We already lived in WhatsApp with customers. Wapshark made it official, proper Business API, templates approved, no worrying about the number getting banned.
VVape Online Store
Is Wapshark right for you?
Who Wapshark is best for
| If you are… | Wapshark is… |
|---|---|
| A Shopify store using WhatsApp as a primary customer channel | Good fit official API means no risk of number bans from unofficial tools |
| A COD-heavy store (India, UAE, Southeast Asia) losing revenue to fake or unconfirmed orders | Good fit COD verification reduces unconfirmed orders before fulfilment |
| A store relying only on email for abandoned cart recovery | Good fit WhatsApp opens far more often than email for time-sensitive nudges |
| A store whose team needs to handle customer WhatsApp chats in one place | Good fit a multi-user shared inbox with order context on every conversation |
| A store whose customers don't use WhatsApp regionally | Not ideal value depends on WhatsApp being a channel your customers use |
| Already on a different official WhatsApp Business API provider | Depends migrating providers has setup overhead; evaluate feature parity first |
Pricing
Simple plans, billed in USD
Start at $1/month on a shared number, or bring your own WhatsApp Business number. Rated 5.0 ★ from 3 reviews on the Shopify App Store.
Lite
$1/ month
Shared WhatsApp number to get started.
- 1-click install
- Order placed, delivered & cancelled messages
- Abandoned cart messages
- COD confirmation messages
- Shared WhatsApp number
- 5 marketing + 10 utility messages included
Then $0.012 per marketing message, $0.0025 per utility message.
Choose LitePro
$25/ month
Or $250/year, save 17%. Use your own company number.
- Your own company WhatsApp number
- Pay Meta directly for usage charges
- Pre-built & custom templates
- Unlimited orders & contacts
- Order status updates
- Abandoned cart recovery & COD verification
- Multi-user shared inbox
- Campaign management
Enterprise
$60/ month
Or $600/year, save 17%. Everything in Pro, plus:
- API access for ERP & CRM integrations
- Dedicated consultant for campaigns
- 24/7 support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Plan details from the Shopify App Store listing.
FAQ
Frequently asked questions
Everything about order notifications, COD verification, the WhatsApp Business API, and the data Wapshark uses. Still stuck? Email success@qressy.com or call +91 81718 88937.
Wapshark is a Shopify app that sends WhatsApp order notifications and enables WhatsApp marketing using the official WhatsApp Business API. It covers order placed, fulfilled, and cancelled notifications, plus abandoned cart recovery and COD verification.
Yes. Wapshark sends messages through the official WhatsApp Business API rather than unofficial automation tools, which reduces the risk of the sending number being banned by WhatsApp.
Yes. Wapshark includes pre-configured message templates for order-cancelled events in addition to order-placed and order-fulfilled notifications.
Yes. Wapshark integrates with Shopify Flow, which lets store owners trigger WhatsApp messages based on custom automation logic beyond the default order events.
Wapshark can send a WhatsApp message to confirm COD orders before fulfilment, which reduces fake or unconfirmed COD orders, a common issue for stores in COD-heavy markets.
Yes. Wapshark sends WhatsApp reminder messages to customers who leave items in their cart without completing checkout.
Yes. On the Pro and Enterprise plans you connect your own company WhatsApp Business number and pay Meta directly for usage charges. The Lite plan uses a shared WhatsApp number so you can start immediately.
Wapshark requests access to customer contact data (name, email, phone, address), order data for fulfilment and cancellation events, and product and collection data. Full data access details are listed on the Shopify App Store listing under the app's privacy disclosure.
Wapshark is developed by Qressy, a Shopify development agency.
Ready when you are
Put your order updates where customers actually look
Install Wapshark, connect the official WhatsApp Business API, and start sending order notifications in about ten minutes.